Sometimes when I reference pop culture from youth I wonder how much I am dating myself. I bet that half of the people that work at Urban Waxx have no idea what 2 Legit 2 Quit is about. Once I said something about Stevie Nicks and one of my sweet little Waxxers said “Who’s he?” ahh. Have we all forgotten the 80’s?
Wait…this blog is not about the 80’s, although I love them so.
This post is about all of the unbelievable changes that have taken place at Urban Waxx over the past few months. It’s been a bit of a whirlwind. For the first 4 years of the life of Urban Waxx, I was managing on my own. Solo. Kim, who began her life at Urban Waxx as a front desk receptionist, became the General Manager early in 2012.
Angie and I have been working seriously on our Operations Manual. We have been meeting with each team member and really fleshing out the inner workings of Urban Waxx. Together, we realized that we needed, well, more management. More leadership!
Angie Shu became our front desk manager, and Mindy Good-Galluzzo became our Esthetics Director. This dynamic team is seriously on the ball. Seriously. Angie is one of the most efficient and organized (not to mention beyond sweet) gals that I know. And, Mindy…well, what can I say about Mindy? She is freaking amazing. She is the first employee that I ever hired, she has been with me and Urban Waxx in every situation imaginable, and she really and truly understands the Urban Waxx vision. She is fantastic. Period.
All of these additions have made me feel SO excited about Urban Waxx. It feels like, well, it feels like a real grown up business! That may seem silly considering the fact that we have been up and running since 2007, but it just feels so great to have a group of such serious and devoted people around me!
I am more excited about Urban Waxx and where we are going now than I ever have been before. We are turning into a lean, mean, waxxing machine, and I cannot wait to see what happens with us in the next few years!
I’m so happy to see you back blogging. I’ve really missed it. I like the new look of the shops. Today was my first time into Tanasbourne since January. (I broke my leg and don’t recommend it!) It looks so much bigger! And brighter! It’s beautiful. Congrats on everything. 🙂